Really wonderful stay. Service fantastic. We spent almost $1000 per night, as it's overpriced like all other hotels in Charleston, but it was a lovely stay. Rooms and bathrooms nice and clean and the staff across the hotel, esp. the concierge and front door men, fantastic. No complaints
This review is for the hotel’s lead concierge: Kevin. Thanks to him, our trip with the kids was filled with so much fun, adventure and incredible food. I gave Kevin a call very last minute asking for help with restaurant reservations but he went above and beyond suggesting different activities and the best flow for them in our short three-day stay such as a the eco tour and the magnolia plantation. All the restaurant recommendations were incredible. The hotel is located in a great location. It had a beautiful set up for the holidays including the gingerbread house, the Santa mail box and other holiday decor. Everyone was very nice, the rooms were fine. The service overall though could be improved. One day, they did not do out turn down, some requests took much longer. We thought the breakfast was very expensive. Overall we had a pleasant stay with a very few wrinkles.
We recently stayed at Hotel Bennett in Charleston for our first family trip, and it was truly an unforgettable experience. From the moment we arrived, the staff went above and beyond to accommodate our needs as parents traveling with a toddler. They provided a crib, a pack-and-play, and even surprised us with thoughtful touches like a teddy bear, a cozy blanket, and a bath set for our little one. The hotel itself was beautifully decorated for the holidays, creating such a magical atmosphere. The service throughout our stay was exceptional—every team member was warm and welcoming. One moment that stood out the most was during our visit to the bar on Monday evening. A HUGE shoutout to our server, Lillian, was absolutely amazing. She noticed we were parents trying to enjoy a cocktail while managing a toddler, and she stepped in with such kindness. She played with our child, held him, and gave us a few precious minutes to relax and enjoy our drinks. That small gesture made a huge difference and truly elevated our experience. On top of that, the hotel surprised us with a complimentary dessert and a lovely handwritten note, which was such a thoughtful touch. Hotel Bennett exceeded all our expectations, and we can’t recommend it enough—especially for families. We’ll cherish these memories forever and look forward to returning!
Flawless hotel! We absolutely loved our couples weekend away in Charleston, in large part because our stay was so perfect the Hotel Bennett. Gorgeous hotel, perfect location, elegant rooms, zero complaints. Shoutout to the soaking tub with retractable doors that allowed us to enjoy the view to the park outside the hotel. We debated heavily between The Charleston Place and Hotel Bennett too, so if you’re on the fence, you can’t go wrong with HB.
We were out in Charleston on a bachelorette trip walking back to our hotel after dinner when we got caught up in a downpour of rain. We took shelter under the awning of the Bennett. Two doormen out front kindly offered us to come inside and suggested that we go to the bar to wait out the weather. When we got to the bar we proceeded to have the best experience with Logan, the bartender. He was extremely accommodating and provided excellent service. He made stellar versions of the drinks we requested! This became one of the best experiences of our trip! Very classy place. This was an absolutely beautiful place with every detail of decoration carefully thought out. Such an unexpected treat in the middle of the downpour!